Founded in February 2021, Workdeft Solutions helps businesses enhance efficiency, automate processes and improve customer and employee experiences through platforms we know deeply.
Workdeft Solutions is a technology consulting, software licensing and SaaS implementation company with offices in Dubai, United Arab Emirates and Coimbatore, India. We specialise in helping enterprises enhance efficiency, automate processes and improve customer experiences through IT service management, customer experience, CRM and cyber security platforms.
Our expertise spans telecommunications, banking and finance, healthcare, retail and e-commerce, technology, logistics and manufacturing. With a strong focus on digital transformation, customer engagement and IT service management, we help enterprises modernise their operations with state-of-the-art platforms.
As a licensing and implementation partner for Freshworks, SecPod, SuperOps, LeadSquared and Exotel, we bring deep industry knowledge and technical expertise to help businesses implement, integrate and optimise these platforms for maximum value. To date we have delivered more than 100 Freshworks implementations across the GCC.

Vision, mission and presence.
A leading global provider of digital transformation solutions
Enabling enterprises to achieve operational excellence and outstanding customer experiences.
Innovative, scalable, result-driven technology
Empowering businesses with solutions that drive growth, enhance customer engagement and optimise operations.
Dubai headquarters, Coimbatore delivery centre
Workdeft Solutions FZCO, our Dubai headquarters, contracts with and serves clients across the UAE, Saudi Arabia, Bahrain, Kuwait and Qatar. Workdeft Solutions LLP, our Coimbatore delivery centre, is the engineering and delivery backbone behind every engagement.
Dubai headquarters, Coimbatore delivery centre, five GCC markets.
Dubai · Headquarters
Headquarters. Licensing, consulting and on-site delivery across the GCC.
Workdeft Solutions FZCO · Contracting and billing entity
DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab EmiratesCoimbatore · Delivery Centre
Our technology and delivery centre, supporting every GCC engagement.
Workdeft Solutions LLP · Delivery centre entity
227/1A, Annamalai Industrial Park, Kalapatti, Coimbatore 641048, IndiaPlatinum partnership, certified people.
Freshworks Platinum Partner
Licensing and implementation partner for Freshservice, Freshdesk, Freshsales and Freshchat across the GCC.
Freshworks certified consultants
Our consultants hold Freshworks product certifications and deliver to the Freshworks implementation methodology.
SecPod certified
Certified specialists for the SecPod Saner vulnerability and patch management platform.
SuperOps certified
Certified SuperOps PSA-RMM implementation specialists for managed service providers.
LeadSquared certified
Certified LeadSquared CRM and marketing automation consultants.
Licensing and implementation partner for five platforms.
Trusted by enterprises across the GCC
































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Tell us what your IT, support or sales teams are wrestling with. We will come back with an approach, a timeline and the people who would deliver it.