Skip to content
About Workdeft

Founded in February 2021, Workdeft Solutions helps businesses enhance efficiency, automate processes and improve customer and employee experiences through platforms we know deeply.

Who we are

Workdeft Solutions is a technology consulting, software licensing and SaaS implementation company with offices in Dubai, United Arab Emirates and Coimbatore, India. We specialise in helping enterprises enhance efficiency, automate processes and improve customer experiences through IT service management, customer experience, CRM and cyber security platforms.

Our expertise spans telecommunications, banking and finance, healthcare, retail and e-commerce, technology, logistics and manufacturing. With a strong focus on digital transformation, customer engagement and IT service management, we help enterprises modernise their operations with state-of-the-art platforms.

As a licensing and implementation partner for Freshworks, SecPod, SuperOps, LeadSquared and Exotel, we bring deep industry knowledge and technical expertise to help businesses implement, integrate and optimise these platforms for maximum value. To date we have delivered more than 100 Freshworks implementations across the GCC.

Workdeft: Freshworks Platinum Partner, Dubai headquarters, Coimbatore delivery centre
2021Founded in February
100+Freshworks implementations across the GCC
2021Founded, with offices in Dubai and Coimbatore
5Licensing & implementation partnerships: Freshworks, SecPod, SuperOps, LeadSquared, Exotel
5GCC countries served: UAE, KSA, Bahrain, Kuwait, Qatar
What drives us

Vision, mission and presence.

01 · Vision

A leading global provider of digital transformation solutions

Enabling enterprises to achieve operational excellence and outstanding customer experiences.

02 · Mission

Innovative, scalable, result-driven technology

Empowering businesses with solutions that drive growth, enhance customer engagement and optimise operations.

03 · Presence

Dubai headquarters, Coimbatore delivery centre

Workdeft Solutions FZCO, our Dubai headquarters, contracts with and serves clients across the UAE, Saudi Arabia, Bahrain, Kuwait and Qatar. Workdeft Solutions LLP, our Coimbatore delivery centre, is the engineering and delivery backbone behind every engagement.

Where we are

Dubai headquarters, Coimbatore delivery centre, five GCC markets.

Dubai · Headquarters

Headquarters. Licensing, consulting and on-site delivery across the GCC.

Workdeft Solutions FZCO · Contracting and billing entity

DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates

Coimbatore · Delivery Centre

Our technology and delivery centre, supporting every GCC engagement.

Workdeft Solutions LLP · Delivery centre entity

227/1A, Annamalai Industrial Park, Kalapatti, Coimbatore 641048, India
United Arab EmiratesSaudi ArabiaBahrainKuwaitQatar
Credentials

Platinum partnership, certified people.

Freshworks Platinum Partner

Licensing and implementation partner for Freshservice, Freshdesk, Freshsales and Freshchat across the GCC.

Freshworks certified consultants

Our consultants hold Freshworks product certifications and deliver to the Freshworks implementation methodology.

SecPod certified

Certified specialists for the SecPod Saner vulnerability and patch management platform.

SuperOps certified

Certified SuperOps PSA-RMM implementation specialists for managed service providers.

LeadSquared certified

Certified LeadSquared CRM and marketing automation consultants.

Trusted by enterprises across the GCC

Batelco logo
GMG logo
Nshama logo
Emirates Driving Company logo
NFPC logo
Al Jeri Investments logo
Tarshid logo
Reportage Properties logo
ABC Cargo logo
Zajel logo
JOIL logo
Gulf Cement logo
African Eastern logo
Almutlaq logo
Naqua logo
Hadi Clinic logo
Emarat Maritime logo
Batelco logo
GMG logo
Nshama logo
Emirates Driving Company logo
NFPC logo
Al Jeri Investments logo
Tarshid logo
Reportage Properties logo
ABC Cargo logo
Zajel logo
JOIL logo
Gulf Cement logo
African Eastern logo
Almutlaq logo
Naqua logo
Hadi Clinic logo
Emarat Maritime logo

Have a business challenge in mind? Let’s solve it together.

Tell us what your IT, support or sales teams are wrestling with. We will come back with an approach, a timeline and the people who would deliver it.