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Freshworks Platinum Partner · Bahrain

Licensing, implementation, migration and support for Freshservice, Freshdesk, Freshsales and Freshchat in Manama and across Bahrain.

Workdeft is a Freshworks Platinum Partner serving enterprises in Manama and across Bahrain. We supply Freshworks licences and implement Freshservice, Freshdesk, Freshsales and Freshchat for Bahraini organisations, including telecom operator Batelco, delivered from our Dubai headquarters with on-site visits as needed.

Bahrain is a financial services and telecom hub, and our Bahraini engagements reflect that: ITSM with strict change control for banks, and high-volume customer support platforms for telecom subscribers.

We align platform design with the Bahrain Personal Data Protection Law and Central Bank of Bahrain expectations where relevant, and configure business hours and escalation paths for Bahraini operations.

Why Bahrain organisations choose Workdeft

  • Freshworks implementation experience with Batelco
  • Banking-grade change, approval and audit configuration
  • On-site workshops in Manama delivered from Dubai
  • Licence supply and renewals through Workdeft Solutions FZCO
Track record

100+ Freshworks implementations across the GCC.

100+Freshworks implementations across the GCC
2021Founded, with offices in Dubai and Coimbatore
5Licensing & implementation partnerships: Freshworks, SecPod, SuperOps, LeadSquared, Exotel
5GCC countries served: UAE, KSA, Bahrain, Kuwait, Qatar

Organisations we have worked with across the GCC

Batelco logo
GMG logo
Nshama logo
Emirates Driving Company logo
NFPC logo
Al Jeri Investments logo
Tarshid logo
Reportage Properties logo
ABC Cargo logo
Zajel logo
JOIL logo
Gulf Cement logo
African Eastern logo
Almutlaq logo
Naqua logo
Hadi Clinic logo
Emarat Maritime logo
Batelco logo
GMG logo
Nshama logo
Emirates Driving Company logo
NFPC logo
Al Jeri Investments logo
Tarshid logo
Reportage Properties logo
ABC Cargo logo
Zajel logo
JOIL logo
Gulf Cement logo
African Eastern logo
Almutlaq logo
Naqua logo
Hadi Clinic logo
Emarat Maritime logo
FAQ

Freshworks in Bahrain: common questions.

Yes. Batelco, Bahrain's telecom operator, is among the organisations we have worked with on Freshworks, and we serve banks and enterprises in Manama from our Dubai headquarters.

Planning a Freshworks project in Bahrain?

Tell us what your IT, support or sales teams are wrestling with. We will come back with an approach, a timeline and the people who would deliver it.