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Freshworks licensing

Buy Freshservice, Freshdesk, Freshsales and Freshchat licences from a Freshworks Platinum Partner in Dubai. We size the agent count, pick the right edition, invoice locally and deliver the rollout with the same team.

Workdeft Solutions is a Freshworks Platinum Partner for licensing and implementation across the GCC. We supply new licences, renewals, edition upgrades and additional agents for organisations in the UAE, Saudi Arabia, Bahrain, Kuwait and Qatar, contracted and invoiced through Workdeft Solutions FZCO in Dubai.

What you get when you licence through Workdeft

  • Edition and agent-count advice based on the processes you actually run
  • One proposal covering licences, implementation, integration and support
  • Local contracting and invoicing in the GCC
  • Renewal management with a usage review before every term
  • Upgrade paths as you add Freddy AI, more agents or additional products
  • A named account team in Dubai for the life of the subscription
Products

The Freshworks suite we licence.

Freshservice

Editions: Starter, Growth, Pro, Enterprise

IT service management: incident, problem, change, asset discovery, CMDB, Freddy AI for IT.

Freshdesk

Editions: Free, Growth, Pro, Enterprise (and Freshdesk Omni)

Customer support across email, chat, phone, WhatsApp and social with automation and Freddy AI agents.

Freshsales

Editions: Growth, Pro, Enterprise

Sales CRM with pipelines, sequences, built-in phone and email, and AI-based lead scoring.

Freshchat

Editions: Growth, Pro, Enterprise

Conversational messaging for web, mobile, WhatsApp and social with bots.

Edition names follow Freshworks' current packaging and may change; we confirm the right edition and pricing for your region at quotation.

FAQ

Freshworks licensing questions.

Yes. Workdeft is a Freshworks Platinum Partner and supplies Freshservice, Freshdesk, Freshsales and Freshchat licences to organisations in the UAE, Saudi Arabia, Bahrain, Kuwait and Qatar, invoiced from Workdeft Solutions FZCO in Dubai.

Need Freshworks licences this quarter?

Tell us what your IT, support or sales teams are wrestling with. We will come back with an approach, a timeline and the people who would deliver it.